Gold Membership Features

Enterprise level support , without the Enterprise price.

Membership Service Information

Members receive a 50% discount off the current regular rate.

Services included with the membership

Fast Support

  • Support via screen share, email, and phone is free up to 15 minutes.
  • Support rates are now prorated in 15 minute increments.

Discounted rate for service

  • Remote and on-site support labor costs are discounted 50% for Au Technology Solutions’ Clients.

Automatic tune-ups

  • Automated system optimization tools to help keep your computer running smoothly.

Managed Antivirus

  • Antivirus managed by IT professionals.

Business Class Monitoring

  • System updates, performance, and health monitored.
  • Automated Issue resolutions: Most issues will be resolved by technicians behind the scenes automatically.
  • Critical Alerts: You will receive phone call alerts for any critical issues on monitored systems.
  • After-Hours Support: Schedule maintenance and support for after hours to not halt daily productivity.

Optional Extras

  • Managed Online Backup: online backup 100% Managed with bandwidth optimization (receive alerts if backups fail or any other issue arises).
  • Managed Website Monitoring: Monitor Website uptime, updates, and security. Comes with 50% discount on web and graphics work.