Reviews - Au Technology Solutions inc.

Testimonials

A small fraction of our satisfied clients.

Jacob G

Del Mar, CA

“The shop has great service. I recently bought a computer off of eBay (bad idea) and discovered that it didn’t work. I decided to bring my computer there for a diagnosis but didn’t want them to fix anything (I was planning on returning it if there were any serious issues). Long story short, I dropped it off, and a day later they called, updating me on the problem. The best part was that it was all free of charge. I would highly recommend this repair shop for their fast turn around times, great customer service, and free diagnosis. “

7/24/2019

Tami W

Encinitas, CA

“The team at AU Technology Solutions, lead by Kevin Clemons is a true god-send to me and my business. Having the monthly membership is the best thing I have ever done for my technology and web based needs. If something goes wrong with my tech, I no longer worry and stress, I just contact someone at AU Technology Solutions and within minutes my problem is solved. As a small business owner, I can’t put a price tag on that type of customer service!! Thank you Kevin and the entire team at AU Technology Solutions. Tami Walsh, M.A. Founder, Teen Wisdom Inc. “

7/12/2018

Ronald B

Oceanside, CA

“Kevin rocks! I went to him because of the reviews on Yelp, and I was not let down. He fixed my sons gaming computer and let me know everything that was going on during the process. Sitting with him while he was finishing up some updates, it was more like talking to a friend than some random tech. I have to say that Kevin went above and beyond what I asked him to fix. Thx for the awesome service! ”

1/26/2018

Buster D

Bonsall, CA

“Lab5-8 is fantastic! We have a small business, and they have handled almost all our tech needs. They discovered a problem on our website before it became a total disaster, and basically saved the day! Vianca has worked on several projects with us. She is very talented, with lots of knowledge and good ideas, and is always very prompt and responsive! Additionally, their prices are so fair and affordable!. ”

3/28/2017

J N

Encinitas, CA

“Brought my broken Lenovo laptop to Lab5-8 in Encinitas. They were able to quickly assess the computer and determine what the problem was. Unfortunately, the cost to repair was higher than the cost to replace but they provided me with a tech report free of charge so that I could make a claim on my renters insurance and offered to retrieve the data on my hard disk for a very reasonable price. Their services are friendly, quick, and very professional. Thank you Lab5-8! ”

12/6/2017

Elena T

San Diego, CA

“My MacBook crashed out of nowhere and Apple was no help. Brought it in very nervous that I was going to lose all info and have to get a new laptop… Eric was extremely helpful in explaining what had happened to the hard drive and also software and completely fixed laptop and saved most of my info. He did it in a few days and was extremely fairly priced! Hopefully I don’t have anymore laptop issues but if I do I’ll 100% be back!”

9/26/2017

Juanita A

Vista, CA

“Lab5-8 is it! We’ve worked with them a couple times so far out of their Oceanside office and will use them for any future computer related needs. 1st time they transferred data from our busted laptop to an external hard drive and even recycled/disposed of the laptop properly for us. 2nd time the hubby and I got a thorough (but fun!) tutorial on the use of our new desktop with Kevin and Bianca. Both Kevin and Bianca are very nice and provided expert advice at our basic level. Though we never met Melinda she was very helpful in locating an app that I only thought existed in my mind – so thankful for this. Oh, and the “cherry on top” of all this is that the prices are super reasonable. Thanks guys!”

9/10/2015

Brett K

Encinitas, CA

“My work laptop was on the verge of a total breakdown and Lab58 has been a savior. Eric and Kevin have been extremely helpful in terms of saving important data and setting me up for the future. Kevin guided me through a remote session and he could not have been more clear in his direction, advice and support. They really take the time to do things right, would increase the star rating if I could! ”

8/17/2017

Jacquelyn L

Encinitas, CA

“They came to our office and got our network setup super fast. Melinda is awesome and such a pleasure to work with!”

4/29/2017

Atom F

Irvine, CA

“Very knowledgeable, communicative, expert technicians at this Lab 5-8 device center. Kevin was straight forward eh me on what they are able to do with recovering data on my hard drives (they even called me during the work to let me know one of the drives is problematic and would need further diagnostics at which point I told them not to hassle with it).
They got the deeply embedded viruses off of my thinkpad and put a new ssd drive into it which made it WORLDS FASTER!!!

I am so happy to have found these amazing computer peoples! I also got to get to know Vianca and Melinda too which where very friendly and professional. These are my go to peoples whenever I have a computer fix/upgrade.”

9, Jun 2015

Tracy R

Dana Point, CA

“I highly recommend Lab5-8. Kevin went above and beyond in fixing my laptop. I was in a time crunch and he worked extra hard to get my laptop back to me the following day. He did way more work than what he charged me for. His price was excellent. Way less than if I had taken it to the Apple Store. I will definitely use them again. ”

8/16/2016

Jason G

Oceanside, CA

“Kevin is extremely professional! He just serviced my laptop, he did it quickly, and efficiently. His prices are very fair, and his customer service is top notch! I highly recommend his services to any one who needs IT service. I will use his services again not only for my personal computer, but also for my Real Estate business as well! Thanks again Kevin!”

3/24/2016

Kelly O

Carlsbad, CA

“I’ve used Lab 5-8 many times and I’m always more than satisfied with the service! I bought a new computer and a new phone in the same week so I was kind of overwhelmed with all the new technology but Kevin patiently helped me get both set up it. He’s always quick to get back to me when I call with a problem, it doesn’t matter if it’s a big issue or a small one he’s right there with all the answers. Thank you Kevin!”

10/10/2015

Brandon T

Camp Pendleton North, CA

“The best in Oceanside, Kevin is very knowledgeable and always happy to assist and answer all my questions. Couldn’t ask for better service! ”

9/12/2015

Paul H

Carlsbad, CA

“Kevin and the Lab 5-8 team have really been helpful as our office has grown. They have helped us with solutions as our business and number of computers and systems grows. He is incredibly knowledgeable and I never expected the level of service for the price. We currently have 10 computers that are being monitored by Lab 5-8.

He also helped us upgrade our security and despite website hacks and a computer virus our office recovered very rapidly with his help. I would recommend Kevin to anyone from a personal laptop to a smaller office with multiple employees. He cares, he knows his stuff, and he works hard to make your life easier.”

1/26/2015

Jackie W

San Diego, CA

“I was trying to watch the world cup on my computer at the office and although I know better, when it asked me to upgrade my flash player I hi “ok”. At that moment, my computer became overrun with popups and it is apparent that a virus had made its way onto my computer. I called Kevin at Lab 5-8 and he responded quickly helping me identify and fix the problem.

Since this incident, I signed up for the monthly monitoring system. It is amazing. Rather than waiting until a problem is evident on my computer, Kevin is able to catch and repair the program quickly and painlessly.

I will continue to use Kevin and Lab 5-8 for my computer needs and highly recommend you do too.”

8/1/2014