Accessibility statement

Au Technology Solutions is committed to making this website usable by as many people as possible, whatever technology they browse with. Accessibility was part of how this site was built rather than a pass over it at the end: the layout, the controls, the colour, and the motion were each written against the standard below.

That commitment does not expire. The site changes, the guidelines change, and so does our understanding of where we have fallen short.

We target the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. Those guidelines are the international reference for making web content perceivable, operable, understandable, and robust, and Level AA is the level most public bodies and courts treat as the working standard.

Targeting a standard is not the same as being certified against it. This site has not been audited by an independent third party, and we do not claim full conformance. Where we know it falls short, it is listed below rather than left unsaid.

Keyboard navigation

Every link, button, form field, and menu is reachable and operable with a keyboard alone. A skip link is the first item in the tab order, focus is visible on every control as a high-contrast ring brighter than anything around it, and the full-screen menu holds focus while it is open and hands it back to the button that opened it when it closes.

Reduced motion

The site reads your operating system's reduced-motion preference and honours it. With it on, the opening sequence, the scroll reveals, the circuit animation, and the cell hover effects do not run. Nothing here is animation-only: every animated element is rendered in its finished state first and animated from there, so switching motion off never removes content.

Contrast

Body copy, headings, labels, and the small mono readouts on the element cells were measured against the backgrounds they actually sit on rather than judged by eye, and the palette was tuned so no colour category reads weaker than another. Focus rings are brighter than any border they land on.

Semantic HTML

Pages are built from real landmarks, headings in order, lists, and links. Buttons are buttons and links are links. Decorative graphics are hidden from assistive technology, and anything that carries meaning is available as text.

Real text, not pictures of text

All copy on this site is selectable text rendered by your browser, so it reflows, rescales, and re-colours with your own settings. The photographs are decorative. Where a diagram carries information, such as the coverage map, the same information is printed as text beside it.

It works without JavaScript

Every page is rendered on the server. The copy, the navigation, the contact details, the pricing, and the service pages are all present before a single script runs, so a blocked script, a slow connection, or an assistive tool that struggles with JavaScript still gets the whole page. The contact form is not embedded here at all: it is a link that opens Microsoft's own page in a new tab, and it is an ordinary link that works with scripting off. Our phone number sits beside it either way.

Listed plainly, because a statement that reports only successes is not an accessibility statement.

• This site has not been audited by an independent third party. Our testing is internal: keyboard walkthroughs, screen-reader passes, measured contrast, and reduced-motion checks.
• The home page opens with an animated sequence. It can be skipped, it does not run at all under reduced motion, and it never hides content from a crawler or a screen reader, but on a first visit it does delay the settled view of the page.
• The coverage map is a decorative diagram. The six cities and their drive times sit beside it as real text, so nothing is lost if the diagram is not perceived, but the diagram itself conveys nothing to a screen reader.
• Our contact form is a Microsoft Form. It is no longer embedded in this site, but it is still not ours: once the link opens it, its markup, its labels, its error messages, and its keyboard behaviour are Microsoft's rather than ours, and we cannot correct them. It also requires JavaScript. Because of that, the phone number is printed beside the link on every page that carries it, and it will get you the same result.
• The staff area at /admin is a third-party content management interface. Its markup is not ours, and it is not part of the public site.

If any part of this site is hard or impossible to use, tell us and we will fix it. It helps to include the address of the page, what you were trying to do, and the browser or assistive technology you were using, so we can reproduce it.

We aim to acknowledge an accessibility report within one business day, and within five business days to either tell you when it will be fixed or give you another way to get what you needed. If something is blocking you right now, call us and a person will do it with you.

Everything on this site is available by phone or by email instead. Pricing, service details, coverage, and anything you would have sent through the contact form can all be handled in a conversation with an engineer, in English or Spanish.

This statement is reviewed whenever the site changes materially, and at least once a year. The date it was last reviewed is printed at the foot of this page.