Your Business

Common questions

How much does managed IT cost in San Diego?

Au publishes its rates instead of hiding them behind a sales call. Managed helpdesk is $75.58 per user per month, device management is $29.87 per device per month, and Cyber Security+ (full Microsoft 365 tenant backup with 24/7/365 monitoring) is $44.98 per licensed mailbox per month. Microsoft 365 migrations are quoted per mailbox and scoped up front, and you can price yourself in ten seconds with the calculator on our home page.

What is the response time for IT support in North County?

We guarantee a 30-minute response from an engineer, and the real-world average is under five minutes. You reach a California-based team during staffed hours, 6am to 6pm Pacific on weekdays, not an offshore queue or a callback promise.

Do you offer bilingual IT support?

Yes. Our helpdesk is 100% California-based and serves clients in both English and Spanish, so your team is supported in the language they are most comfortable with.

What areas do you serve?

We serve North County San Diego, with on-site coverage across Oceanside, Carlsbad, Vista, San Marcos, Encinitas, Escondido from our Carlsbad helpdesk. Remote support reaches anywhere, and further-out on-site visits are available on request.